Privacy Policy & Data Deletion
Effective Date: January 1, 2026
Billingham Agency (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy & Data Deletion Policy explains how we collect, use, store, and delete personal information when you visit billinghamagency.com.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information when you:
- Submit a contact form
- Request information or a proposal
- Communicate with us via email
This may include:
- Name
- Email address
- Phone number
- Company name
- Project or inquiry details
b. Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser and device type
- Pages viewed and interaction data
- Approximate location (city/region level)
- Referral source
This information is collected using cookies and tracking technologies.
2. Analytics & Advertising Tools
Google Analytics 4 (GA4)
We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects data such as:
- Page views and engagement events
- Traffic sources
- Device and browser information
- Approximate geographic location
GA4 does not collect directly identifiable personal information such as names or email addresses. Data is aggregated and processed in accordance with Google’s privacy policies.
Meta (Facebook & Instagram) Pixel
We use the Meta Pixel to:
- Measure the effectiveness of advertising campaigns
- Understand website interactions related to ads
- Deliver relevant ads on Meta platforms (Facebook and Instagram)
The Meta Pixel may collect:
- Pages visited
- Actions taken on the site (such as form interactions)
- Device and browser information
- IP address (processed by Meta)
This data is handled in accordance with Meta’s privacy policies.
3. Cookies & Consent
Cookies and similar technologies are used to:
- Enable analytics and performance tracking
- Support advertising and remarketing efforts
- Improve website functionality
You may control or disable cookies through your browser settings. Where required by law, consent for analytics or advertising cookies is obtained prior to activation.
4. How We Use Your Information
We use collected information to:
- Respond to inquiries and communicate with you
- Improve website performance and user experience
- Measure and optimize marketing efforts
- Analyze traffic and engagement trends
- Meet legal or regulatory obligations
We do not sell or rent personal information to third parties.
5. Data Sharing & Third Parties
We may share data with trusted third-party service providers solely for:
- Website hosting and infrastructure
- Analytics and advertising services (including Google and Meta)
These providers are required to protect your information and use it only for authorized purposes.
6. Data Storage & Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Personal data is retained only as long as necessary to fulfill its intended purpose, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal data we hold about you
- Request corrections or updates
- Withdraw consent for data processing
- Request deletion of your personal information
8. Data Deletion Requests
You may request deletion of your personal data at any time.
How to Request Deletion
Email [email protected] with the subject line:
“Data Deletion Request”
Please include:
- Your full name
- The email address used to contact us
- A brief description of the data you wish to have deleted
We will respond within 30 days and confirm once your data has been deleted, unless retention is required by law.
9. International Users
If you access this website from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate. By using this site, you consent to this transfer.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
Billingham Agency
📧 [email protected]
🌐 https://billinghamagency.com